Damage inspection and photo reporting in Tempe is the walkthrough Tempe STR Cleaning runs at every turnover — dated photos of a property's condition before the next guest checks in, so a broken lamp or a stained cushion has a timestamped record instead of a dispute between one guest's story and the next guest's review.
A damage deposit only works if there's proof of what a property looked like before a guest checked in and after they checked out — without that, a claim is one person's word against a listing's star rating. Tempe STR Cleaning photographs each property at every turnover: high-traffic surfaces, appliances, furniture, and anything already flagged from a prior stay, timestamped and kept with the job record. That record exists whether or not a claim ever gets filed — most turnovers don't need it, but the ones that do need it fast.
The report goes to whoever manages the property — owner or co-host — the same day, not folded into a weekly or monthly summary a dispute can't wait for. That timing matters most right after a guest checkout goes wrong, when the next guest is already booked and a decision is needed before the following clean. A same-day report also protects that next booking: if damage means a repair or a swap-out before check-in, the manager finds out with enough lead time to act, not after the new guest has already arrived.
What is a damage deposit, and how does a photo report back it up?
A damage deposit is money held, or authorized on a card, to cover repair or replacement costs if a guest leaves a rental damaged beyond normal wear. It only holds up with evidence behind it — a claim without a dated before-and-after photo is difficult to collect on, whatever platform or lease is involved. That's true whether the dispute goes through a booking platform's resolution process, a security deposit line in a lease, or a direct conversation with the guest — the photo is what the words don't have to carry alone.
What does the report actually include?
Every report covers the same ground in the same order — room by room — so two turnovers a month apart are easy to compare side by side, and nothing gets left out because it wasn't top of mind that day.
- Dated, timestamped photos of every room
- Notes on anything already damaged or missing before check-in
- A flag on anything that looks new since the last clean
- A copy kept with the job record
Do you handle the damage claim itself?
No — Tempe STR Cleaning documents condition with photos and notes; filing a claim with a guest, a platform, or an insurer is the property owner's or manager's call. The report is the evidence, not the claim.
How soon after a turnover do I get the report?
The same day as the clean, sent to whoever manages the property. That's fast enough to flag a problem before the next guest checks in rather than after.
Will you flag something even if I didn't ask for an inspection?
Yes — the photo walkthrough happens at every turnover as part of the job, not as a separate add-on. If something looks off, it gets flagged and noted regardless.