A property manager or co-host account in Tempe is Tempe STR Cleaning's setup for anyone running more than one short-term rental — one point of contact, one schedule, and consistent standards across every listing instead of coordinating each property separately. It covers all 3 service areas Tempe STR Cleaning works, so a manager's whole local portfolio runs through one account.
Five listings running through five separate booking threads is how a turnover gets missed. A property manager or co-host account puts every property someone manages in Tempe under one relationship with Tempe STR Cleaning — one schedule, one billing arrangement, one contact who already knows which unit has the tricky lockbox and which one goes through towels faster than the rest.
The account covers the 3 service areas Tempe STR Cleaning works, so a manager doesn't need a second vendor for a property that happens to sit just outside one zone. New listings get added to the same account instead of starting as a one-off job every time a portfolio grows. Standards stay the same too — the same fold, the same restock list, and the same walkthrough at every property in the account, not a different version of the job depending on which crew showed up. Because the calendar has no Saturday or Sunday slots, a schedule full of weekend check-outs needs to be worked out up front, not solved turnover by turnover.
What's different about a portfolio account versus booking each property separately?
One account means one person tracks every property's quirks — lockbox codes, where the extra linens live, which unit runs through supplies faster — instead of a new crew relearning a property each visit. Pricing and scheduling get set at the account level too, so a fourth or fifth listing doesn't mean renegotiating from scratch.
Can I add and remove properties as my portfolio changes?
Yes. Listings get added to or dropped from the account as a portfolio changes — sold, taken over, or picked up mid-season — without restarting the relationship from zero each time. A manager coordinating several co-hosts or owners can route every request through Tempe STR Cleaning as the single point of contact instead of passing a phone number around.
Do you work with co-hosts, or only property owners?
Both — an account works the same whether the manager is the owner, a co-host, or an outside property management company acting on the owner's behalf. Whoever authorizes the schedule and payment is the account holder.
How many properties can be on one account?
There's no fixed cap — the account scales with the portfolio. What matters is that every property sits inside the 3 service areas Tempe STR Cleaning covers.
What happens to scheduling on a weekend-heavy calendar?
Weekends aren't on the schedule at all, so check-out clusters that land on a Saturday or Sunday get planned for in advance rather than handled the same day. That gets set up once, when the account is built, not renegotiated every week.